Frequently Asked Questions

General Questions Questions





General Questions Answers

  • Can I get an SE catalog?

    We send our catalogs to our dealers; feel free to ask for one.  Check back soon for a full PDF version in our Support Hub.

    Back to top

  • I am looking for specs for an older model bicycle, do you have them?

    We have our 2008 model year catalog with specs listed in our support hub. Coming soon we will have our 2006 and 2007 catalogs as well.  We do not have information for models prior to 2006 model year.

    Back to top

  • How can I make a warranty claim?

    All warranty claims begin by bringing your bike to a local authorized SE dealer. It does not have to be the shop where the bike was purchased; any SE dealer should be able to help you. If you are outside of the US, please contact your local distributor or the authorized SE representative for your country. If the dealer determines that the situation is a valid warranty claim, they will contact us and we will work to resolve the problem as quickly as possible.

    Back to top

  • I am looking for a specific SE Bike. How can I find one?

    By using the Dealer Locator on the website, you can find the local SE Dealers in your area.  A couple of quick calls will get you the answer.  With so many dealers, it’s impossible for us to know the stock at each location.

    Back to top

  • I have an older SE bike, can you help me date my old SE bike and tell me how much it is worth?

    We don’t have any records to date our old bikes.  If you want the best guess/estimate of the year of production, you can hunt around on such sites as  www.bmxmuseum.com , www.os-bmx.com , www.vintagebmx.com , and www.bmxactiononline.com

     

    As far as how much your bike is worth – it’s worth whatever someone is willing to pay for it. As simple as that. Hunt around on the websites listed above & you may find somebody who is looking for the exact bike that you have

    Back to top

  • I want to make some changes to my SE Bike. How can I tell if my new parts will work correctly?

    This is a question better suited for an SE dealer who can look at your bike and the new parts to make a qualified decision.  Modifying your bike can make it more enjoyable but it can also make it unsafe if the parts are not assembled properly onto your bike.  It’s best if an authorized dealer inspects your bike and does the maintenance to assure safety and proper function.

    Back to top

  • My local SE Dealer doesn’t have the bike I am looking for. How do I get it?

    If the SE shop near you doesn’t have the bike or product you want, you can ask them to order it for you.  Most shops are happy to do this.

    Back to top

  • My SE dealer doesn’t have the bike I want in stock. Can you help me find it?

    Unfortunately we can not determine our dealers’ current inventories. Ask your dealer to order the bike for you.

    Back to top

  • Who should I contact with a technical question about my SE bike?

    We rely heavily on the expertise of our dealers to act as our technical service representatives. Our dealers have outstanding technical knowledge and are excellent at finding the right parts for any of our bikes. If you have technical question, you will get your answer from an authorized dealer.

    Back to top

  • Will the owner’s manual help me repair my bike?

    Owner’s manuals are generic by necessity. If you need specific maintenance advice, ask your local bike shop if they provide seminars on bike maintenance. There are also quite a few good books about maintenance available, as well as internet sites dedicated to the topic.

    Back to top

  • Where can I find an SE bike for sale?

    We have a “dealer locator” button on the top right of our website.
     

    Back to top

  • My bike isn’t working properly.

    All warranty issues must go through an SE dealer.

    Back to top

  • Can you help me date my old SE bike?

    We don’t have any records to date our old bikes.  If you want the best guess/estimate of year of production, you can hunt around on such site as  www.bmxmuseum.com , www.os-bmx.com , www.vintagebmx.com , www.bmxactiononline.com

    Back to top

  • I need replacement decals for my new SE Bike.

    With so many different models & different colors in the SE line, it’s impossible for us to stock replacement decals for all of our bikes

    Back to top

  • I am restoring my 1980’s SE Bike. I want to put on the same style of classic stickers that we on the bike over two decades ago. Do you have any of these laying around?

    We sold out of our original frame decals many moons ago. But we have some 1st & 2nd generation reproduction decals that will be available through www.bmxproducts.com

    Back to top

  • Can I order bikes or replacement parts from SE?

    We are not able to sell directly to riders.  Your local SE dealer is your best bet.

    Back to top